Terms & Conditions
Terms and Conditions
Last revised: August 2026
Please read these Terms and Conditions carefully. By using this website www.sciencecafe.co.uk (“Website”) or by purchasing any services or products from Science Café Ltd (“we,” “our,” “us”), you agree to be bound by these terms and conditions, together with our Privacy Policy, Cookie Policy, and Service Level Agreement (SLA).
If you do not agree with these terms, please do not use our Website or services.
1. About Us
Business name: Science Café Ltd
Website: www.sciencecafe.co.uk
Registered office: Ramscroft Stables, Chalk Lane, Withern, LN13 0LQ
Company number: 09081468
Contact email: [email protected]
2. Services and Products
Our Website offers science tutoring, revision resources, courses, membership services, and related educational products (“Services”).
By placing an order or signing up for Services, you agree to the terms set out in our Service Level Agreement, which forms part of these Terms and Conditions.
3. Ordering and Payment
Prices are shown in GBP (£) and include VAT where applicable.
Payment must be made in advance through our approved payment processors (e.g. Stripe, PayPal).
We reserve the right to refuse or cancel any order if payment is not received or if fraudulent activity is suspected.
Invoices and receipts will be provided electronically.
4. Cancellations and Refunds
Full details of our cancellation, rescheduling, and refund policy are set out in our Service Level Agreement, available here: https://sciencecafe.co.uk/service_agreement.
5. Use of Website
When using this Website, you agree that you will not:
Use the Website for unlawful purposes or in breach of applicable laws.
Copy, reproduce, or redistribute content without permission.
Post or transmit offensive, defamatory, or harmful material.
Interfere with the Website’s functionality or security.
We grant you a limited, non-exclusive, non-transferable licence to use our Website and its content for your personal, non-commercial use only.
6. Intellectual Property
All content on this Website (including text, graphics, audio, video, branding, and teaching resources) is the property of Science Café Ltd or our licensors. You may not copy, distribute, or modify our content without prior written permission.
7. Communications
By using our services, you may receive essential service communications (lesson reminders, updates, and billing notices).
Marketing communications will only be sent with your consent, and you can unsubscribe at any time via the link in our emails or by contacting [email protected].
8. Privacy and Data Protection
We are committed to protecting your personal data in line with UK GDPR and the Data Protection Act 2018. Please see our Privacy Policy and Cookie Policy for details on how we handle your information.
9. Limitation of Liability
We aim to provide high-quality resources and services, but cannot guarantee specific results (e.g. exam grades).
To the fullest extent permitted by law, we are not liable for indirect or consequential losses.
Our total liability for any claim relating to your use of our Website or Services is limited to the amount you paid for the Service in question.
Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any rights you are entitled to under UK consumer law.
10. Indemnity
You agree to indemnify and hold harmless Science Café Ltd and its employees, tutors, and partners from any claims or damages arising from your breach of these Terms or misuse of our Services.
11. Service Availability
We will use reasonable skill and care to keep our Website and Services available, but we do not guarantee uninterrupted access. We may suspend services temporarily for maintenance, security, or other reasons.
12. Termination
We may suspend or terminate your access to our Website or Services if you breach these Terms or the Service Level Agreement.
13. Governing Law and Jurisdiction
These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page with the revised date shown above. By continuing to use our Website after changes are made, you agree to the updated Terms.
15. Contact Us
For any questions about these Terms, please contact us:
Email: [email protected]
Post: Ramscroft Stables, Chalk Lane, Withern, LN13 0LQ
Early-Bird VIP Group Package — Payment Terms
1. Package and pricing
1.1 The early-bird VIP Group package covers the full 2026/27 academic year of VIP Group membership (live group sessions, tutor support, predicted papers, and one-to-one sessions as described on the relevant package page).
1.2 The early-bird price is available to customers who enrol on or before 1 September 2026. After this date, standard VIP Group pricing will apply to new enrolments, and we reserve the right to withdraw or amend the early-bird offer at any time before that date. Prices already agreed with a customer under this offer will not be affected by any later change.
1.3 Customers may choose one of the following payment options for the early-bird VIP Group package:
(a) Pay in full — a single payment of £497; or
(b) Monthly payment plan — 10 monthly payments of £49.70.
1.4 Both options total £497 for the same full-year VIP Group package. No interest, administration fees, or other charges are added for choosing the monthly payment plan — it is a straightforward division of the full package price into 10 equal instalments. This is a payment plan, not a loan, credit facility, or finance arrangement.
2. The monthly payment plan is a fixed commitment
2.1 The monthly payment plan is a fixed commitment for the full academic year, not a rolling or cancel-anytime subscription. By selecting the monthly payment plan, the customer agrees to pay all 10 instalments in full, regardless of whether they continue to attend sessions or make use of the VIP Group's services for the full year. This differs from the cancel-anytime policy that applies to our other packages (see our Service Level Agreement for full details of that policy and how it applies elsewhere).
2.2 This fixed-commitment structure does not affect the statutory right to cancel within 14 days of enrolling that applies to online purchases of services under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, unless the customer has expressly asked for the service to begin during that 14-day period and has acknowledged that their cancellation right ends once the service has been fully delivered. Outside of that statutory period, clause 2.1 applies.
3. Instalment collection and missed payments
3.1 Monthly instalments are collected automatically on the same date each month via our approved payment processor.
3.2 If a monthly instalment fails (for example, due to an expired card or insufficient funds), we will notify the customer and attempt to collect payment again. The customer has 7 days from the date of the failed payment to update their payment details and settle the outstanding instalment.
3.3 If payment is not received within that 7-day period, we reserve the right to suspend the customer's access to VIP Group live sessions, tutor support, and related resources until the outstanding balance is paid. Suspending access does not remove the customer's obligation to pay any outstanding or future instalments due under the payment plan.
3.4 Access is reinstated once the outstanding instalment(s) have been paid in full.
4. Other terms
4.1 Except as varied by this section, our standard cancellation, rescheduling, and refund policy (set out in our Service Level Agreement) continues to apply to the VIP Group package.
4.2 All prices are shown in British pounds and include VAT where applicable, in line with the pricing terms set out elsewhere in these Terms and Conditions.
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